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Shipping & Payment Info

Shipping Policies:

All delivers are sent from Dongguan City,Guangdong province, China, and the delivey time depends on the shipping method that you choose at Check Out. KIVN jewelry ships via international Mail Service. Any oversea delivers may be subject to customs delay, we are not able to deliver to the P.O. Boxes. Please ensure that the shipping address you provided is a valid address and we are not responsible for orders that are sent to invalid address. If you are buying a gift, we will be pleased to have it wrapped free of charge and sent directly to the recipient's home address.

Shipping Rates: Listed below are shipping details for KIVN Jewelry, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Delivery method & time frame: We ship out most retail orders within 48 hours of receipt from online store.

Retail package: ship by E-Packet/USPS(First-Class Mail International), about 7-15 business days to receive the package

Bulk orders: Ship at customer's shipping cost by TNT, UPS, FEDEX, DHL Express which depends on customers' specific requirement, about 3-5 business days to receive the shipments

 

Payment Info:

PAY BY CREDIT CARD

credit cards

Olia Jewelry accepts the following U.S issued credit cards: American Express, MasterCard, Visa and Discover. We also need a correct and working phone number so that we can contact you if a problem occurs during order processing. For security reasons, you might also get a phone call from us confirming an order or to verify your information. We reserve the right to cancel your order if we cannot verify your information—and that is the last thing we want to do!

Or you can pay us to our Payoneer account at 5300721108529485

 International customers may pay via PayPal or International Credit Cards.

PayPal

To pay with PayPal, place your items in the shopping cart and proceed to checkout. On the next page, you will be asked to provide your billing and shipping information.

Note: If you provide an unverified shipping address, additional verification may be needed. After all required information is provided you will be redirected to the PayPal website to complete your order.

STORE CREDIT OR GIFT CERTIFICATE

If you have a code for store credit or a gift certificate, enter it into the “Discount Codes” field at checkout.

Note: In order to apply store credit or a gift certificate your order value must match or be higher than the value of your discount code.

SECURED SHOPPING

All of our transactions are secured and approved by VeriSign.

SALES TAX INFORMATION

Currently, Tax is free of charge.

Still have questions? please feel free to contact us at following email address, we are happy to assit.

International - +86-769-85328349
Send email to lisa@oliajewelry.cn